Thoughts from our Technicians

If you take a look at our reviews, you will see that many customers give positive reviews regarding our staff and their workmanship. A lot of time is spent training and learning new techniques and equipment as well as developing a good philosophy about customer service.    Give us a call today.

Here are some thoughts from Joe, Dream Steam’s General Manager regarding some of these items from his perspective:

Q: What is your favorite type of service or job to do?

A: Oftentimes, dirty jobs are the most fun because you can see the results, and they are so satisfying when you can see the before and after difference.

Q: What has been your most valuable course for IICRC certification?

A: All of the Carpet Cleaning courses. The teacher was so much fun and he would share a lot of his experience and tell his own stories, and it is cool to learn from someone in the business for so many years (30+).

Q: What is your philosophy about customer service?

A: There are a number of things, but you have to know your stuff to be able to help. I think the biggest part is to work hard and work as long as it takes to get results. 

If your carpet could use some brightening or deep cleaning care, Dream Steam can provide free on-site consultations for carpet cleaning. Give us a call at (651) 340-3484 to set up your free estimate!

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